app999 Terms and Conditions

These terms and conditions ("Terms") govern the use of the app999 platform. "app999", "we", and "platform" refer to the website at https://app999.vu and its associated services. "User", "you", and "member" refer to any registered or unregistered individual who uses app999.

By creating an account or using the app999 platform, you are deemed to have accepted these terms and conditions in full. If you do not agree, please refrain from using the platform.

The following requirements must be met to open an account on app999:

• You must be at least 18 years old.
• Accurate and truthful information must be provided during registration.
• Each person may only create one account.
• Multiple accounts cannot be created using the same mobile number or email address.
• If any information provided at registration changes, you must notify app999.

You are solely responsible for keeping your account password secure. If you suspect any unauthorized access, contact app999 support immediately.

App999 complies with international anti-money laundering regulations. For this reason, all members must complete identity verification (KYC) before making a withdrawal.

Required Documents:

• A clear photo of your National ID (NID) or passport
• A selfie holding your ID document
• Proof of address (if required)

KYC verification is typically completed within 2-4 hours. Withdrawals will be on hold until verification is complete. app999 reserves the right to request additional documents.

App999 accepts multiple deposit methods, including mobile banking, bank transfer, and e-wallets.

• Minimum deposit: BDT 100.
• Only use payment methods registered in your own name.
• Deposits made through third parties are not permitted.
• Once a deposit is successful, funds will be credited to your wallet instantly.

The following conditions apply when making a withdrawal from app999:

• KYC verification is mandatory before any withdrawal.
• The minimum withdrawal amount is BDT 100-500, depending on the method.
• Withdrawals can only be made to an account registered in your own name.
• Winnings derived from bonuses are subject to wagering requirements before withdrawal.
• Mobile banking payments are typically processed within 30 minutes on average.

App999 reserves the right to temporarily hold withdrawals in cases of unusual withdrawal patterns or security concerns. For more details, please visit Withdrawal Page।

App999 offers welcome bonuses, deposit bonuses, cashback, and special promotions from time to time. The following general terms apply to all offers:

• Each bonus can only be claimed once per person/device/IP.
• To withdraw bonus funds, you typically need to wager 30x–50x the bonus amount (refer to the specific bonus terms).
• Bonus balances cannot be withdrawn until the wagering requirements have been met.
• Bonuses not used within 30 days of being credited will be automatically forfeited.
• App999 reserves the right to modify or cancel any promotion at any time.

The following general betting rules apply to Sports Betting and all other gaming on app999:

• Once a bet is confirmed, it cannot be changed or cancelled.
• If a match is cancelled, the original stake will be refunded.
• App999 reserves the right to void any bet accepted at incorrect odds due to a technical error.
• All bets placed at clearly erroneous odds — significantly higher than market value — will be considered void.
• In live betting, any bet delayed due to technical issues may be voided.

Game-specific rules will be listed separately within each game section. cricket, football, and other sports each have their own specific terms.

The following activities are strictly prohibited on app999:

• Placing bets using bots, automated software, or artificial intelligence.
• Claiming bonus benefits through multiple accounts by the same person.
• Placing bets based on match-fixing or insider information.
• Deliberately exploiting platform vulnerabilities or glitches.
• Using the platform for money laundering or any form of illegal transaction.
• Defrauding or harassing other members.

App999 treats the protection of your personal information as its highest priority. Any data we collect is used solely for the purpose of providing our services.

• Your personal information is never sold to third parties.
• All data is protected with SSL 256-bit encryption.
• Disclosure of information may be required in response to legal demands from regulatory authorities.

For more details, visit our Privacy Policy Visit the page.

App999 is committed to responsible gaming. We believe gaming should be a source of entertainment, not addiction.

• Members can set daily, weekly, and monthly spending limits.
• Self-Exclusion: Accounts can be temporarily or permanently deactivated, from 24 hours up to a permanent ban.
• If problematic behaviour is identified, app999 may impose restrictions at its own discretion.
• No one under the age of 18 is permitted to open an account.

If you need assistance, contact our Responsible Gaming Visit the page or contact our support team.

App999 may temporarily or permanently close an account under the following circumstances:

• Violation of any provision of these terms and conditions.
• Registering with false or misleading information.
• Fraudulent or suspicious activity.
• Failure to complete KYC verification or refusal to cooperate.
• Accounts inactive for an extended period (12 months).

To voluntarily close your account, please contact the support team. Make sure to withdraw any available balance before closure.

App999 reserves the right to update these terms and conditions at any time. For any significant changes, we will notify you via your registered email or an in-app notification.

Continued use of the platform after updated terms have been published will be considered acceptance of the new terms. We recommend checking this page regularly.